Asking patients to rate different aspects of your service to give you real-time feedback scores, comments and suggestions on what you do well and what can be improved.
A short interactive text message survey or invitation to complete an online survey lets patients tell you how they feel, generating better patient engagement and giving you invaluable insights into what your customers really think.
You can create your own surveys and a comprehensive reporting dashboard allows you to analyse feedback across the organisation, right down to clinician level and we also provide optional feeds of real-time feedback scores and positive comments to your website or waiting room screens.
